Social & Conference
Shared Services: celebrating people, progress, and purpose
Agenda
Speaker Bios

Nigel Britton
Partner, Head of Shared Services
Nigel leads our Shared Services function with a clear focus on delivering exceptional internal client service at optimal cost and quality. An ACA-qualified strategic leader, he’s known for being a resourceful ambassador of change. Outside of work, you’ll often find him cycling through the countryside.

Nick Poulter
Partner, Head of Operational Delivery
Nick leads Operational Delivery, with a sharp focus on driving our Operational Excellence priority. As a member of the Operations Board, he plays a key role in shaping and executing strategic programmes across the business. Nick stepped into this role in October 2023, bringing with him a wealth of experience from his time as an Audit Partner and Regional Head of Audit for the South East. His journey with the firm began in 2005 as a trainee — an inspiring example of professional growth and progression. Off the clock, Nick’s all about football — he’s a loyal Brentford fan and a regular on the sidelines of women’s matches, cheering on his daughter. He’s also a big fan of the outdoors, whether it’s running, walking, or cycling, and loves nothing more than cooking up a storm at home with his dog by his side.

Maggie Quinlan
IT Innovation Manager
Maggie is a driving force in our Innovation & Digital Office, currently aligned to our flagship AI product: Personas. Having started her BDO journey in the SSC five years ago, she now champions cutting-edge technology across the firm. Ask her about Lisbon — her favourite city — for top travel tips.

Andrea Crellin
Shared Services Head of Strategy
With over 20 years in financial services, Andrea brings a dynamic and hands-on approach to strategic leadership. She thrives in multidisciplinary environments, with a sharp focus on decision-making and operational efficiency. Family is her anchor and greatest joy.

Sian Edginton
Senior HR Manager
Sian is a strategic and operational HR leader. Based in the Midlands, Sian leads the regional HR team for BDO. With Big 4 experience and a passion for relationship-building, she brings expertise in performance management, coaching, employee relations, and change management. She’s also a certified MBTI and Hogan practitioner and a trained mental health first aider. When she’s not leading people strategy, Sian’s likely planning her next adventure — she’s visited 52 countries (and counting!) and has a serious case of wanderlust.

Claire Cockcroft
Head of People, Talent and Development
Claire leads People, Talent and Development for Shared Services, with a deep passion for nurturing professional growth. With over 25 years in professional services, she’s committed to putting people and culture at the heart of the business — attracting, developing, engaging, and retaining talent. Known for her friendly, down-to-earth style and ever-present smile, Claire brings warmth and approachability to everything she does (and her lemon drizzle cake is legendary!).